3 months ago
Job Description:
- Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter
- Billing enquiries and cashiering duties
- Schedule follow-up appointments for patients and advice on the necessary tests / investigations
- Assist in preparing clinic reports
- Liaise with doctors, nurses and internal departments on any clarifications for patient matters
- Assist in counter closing
Job Description
- Min N/O/A levels/ Diploma
- No Experience needed/ Full training and guidance will be provided during work
- Must be able to commit to a minimum of 3 months
- Able to start work immediately as positions are urgent
If you are interested in any of the positions, do kindly drop your most updated resume to healthcare13@recruitexpress.com.sg (Attn: Clinic Assistant)
Thank You.
Leon Leong De Cong
R1551708
Recruiter's Ref Code: #HDC
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
Job Description:
- Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter
- Billing enquiries and cashiering duties
- Schedule follow-up appointments for patients and advice on the necessary tests / investigations
- Assist in preparing clinic reports
- Liaise with doctors, nurses and internal departments on any clarifications for patient matters
- Assist in counter closing
Job Description
- Min N/O/A levels/ Diploma
- No Experience needed/ Full training and guidance will be provided during work
- Must be able to commit to a minimum of 3 months
- Able to start work immediately as positions are urgent
If you are interested in any of the positions, do kindly drop your most updated resume to healthcare13@recruitexpress.com.sg (Attn: Clinic Assistant)
Thank You.
Leon Leong De Cong
R1551708
Recruiter's Ref Code: #HDC
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
3 months ago
With our increasing number of rail and road projects, there are always new contracts being called in order to keep Singapore's public transport system going and growing. LTA Safety & Contracts group plays a critical role in managing and resolving contractual issues for our various land transport projects. You will work on a diverse range of contracts for road and rail projects including the construction of stations, tunnels and viaducts. You will play a critical role, in our drive to ensure that the contracts with our vendor partners are administered in line with contract provisions and proper procedures. You are required to navigate matters on cashflow / budgetary forecasts, review of contractual arrangements, procurement and tender document preparation, cost data analysis, award of civil contracts, payment, claims and variation orders in addition to post-award contract administration.
• Knowledge in Building / Project and Facilities Management / Quantity Surveying
• Experience in cost estimation, contract administration or project management of multi-disciplinary engineering / construction projects
• Good knowledge of standard conditions of contracts specific to engineering or construction projects
• Ability to work well in a team
• Good verbal and written communication skills
• Those without working experience are welcome to apply
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
With our increasing number of rail and road projects, there are always new contracts being called in order to keep Singapore's public transport system going and growing. LTA Safety & Contracts group plays a critical role in managing and resolving contractual issues for our various land transport projects. You will work on a diverse range of contracts for road and rail projects including the construction of stations, tunnels and viaducts. You will play a critical role, in our drive to ensure that the contracts with our vendor partners are administered in line with contract provisions and proper procedures. You are required to navigate matters on cashflow / budgetary forecasts, review of contractual arrangements, procurement and tender document preparation, cost data analysis, award of civil contracts, payment, claims and variation orders in addition to post-award contract administration.
• Knowledge in Building / Project and Facilities Management / Quantity Surveying
• Experience in cost estimation, contract administration or project management of multi-disciplinary engineering / construction projects
• Good knowledge of standard conditions of contracts specific to engineering or construction projects
• Ability to work well in a team
• Good verbal and written communication skills
• Those without working experience are welcome to apply
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
3 months ago
Highlight:
✅ (Construction / M&E / C&S)
✅ 5 days work AWS, VB
✅ Career Progression
Responsibilities
BIM Modeller
- Develop and update 3D models using BIM software for construction projects.
- Collaborate with design and site teams to resolve technical issues.
- Ensure drawings and models comply with project requirements and standards.
Quantity Surveyor
- Prepare cost estimates, tender submissions, and project budgets.
- Evaluate quotations, manage contracts, and handle progress claims.
- Monitor material usage and cost efficiency throughout the project.
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)
EA License No: 20C0358
Highlight:
✅ (Construction / M&E / C&S)
✅ 5 days work AWS, VB
✅ Career Progression
Responsibilities
BIM Modeller
- Develop and update 3D models using BIM software for construction projects.
- Collaborate with design and site teams to resolve technical issues.
- Ensure drawings and models comply with project requirements and standards.
Quantity Surveyor
- Prepare cost estimates, tender submissions, and project budgets.
- Evaluate quotations, manage contracts, and handle progress claims.
- Monitor material usage and cost efficiency throughout the project.
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)
EA License No: 20C0358
3 months ago
Overview:
NovaPeak is seeking an experienced Drone Pilot with strong familiarity in CAAS regulations, tethered drone operations, and technical inspection workflows. The role supports NovaPeak’s AI-driven façade inspection projects, including upcoming large-scale contracts.
Key Responsibilities:
- Conduct 100% drone-based façade inspections across residential, commercial, and industrial assets.
- Operate and manage tethered drone systems for extended-duration flights and safety-critical operations.
- Ensure compliance with CAAS unmanned aircraft regulations and internal flight protocols.
- Coordinate with inspection teams, engineers, and data analysts to capture high-quality imagery for AI processing.
- Perform pre-flight and post-flight checks, equipment calibration, and maintenance.
- Support on-site mission planning, including flight path programming, permit applications, and risk assessments.
- Train and mentor junior pilots on operational standards and data integrity procedures.
Requirements:
- Diploma or Degree equivalent
- Valid CAAS UAPL (Unmanned Aircraft Pilot Licence) or equivalent certification.
- Demonstrated experience in drone inspection, aerial mapping, or façade survey work.
- Proficiency with tethered drone systems and advanced flight control software.
- Strong understanding of Singapore’s airspace management and safety guidelines.
- Ability to work independently in the field with precision and accountability.
- Good communication and coordination skills within multi-disciplinary inspection teams.
Preferred:
- Experience supporting façade inspection projects aligned with SAC-TR78.
- Technical familiarity with AI-based image analysis platforms or drone data integration systems.
- Prior involvement in GeBIZ or government tender inspection projects.
- Preferable 3 or more years of experience
- No experienced, we are willing to train but at least with some background
Personal Attributes:
Successful NovaPeak drone pilots possess a rare combination of technical skill and innate temperament. Key traits include:
- Calm and collected under pressure, able to maintain focus in high-risk environments.
- Analytical mindset, capable of interpreting complex site layouts and adjusting flight strategies in real-time.
- Exceptional spatial awareness and coordination, essential for precision in tethered and close-proximity inspections.
- Problem-solving aptitude, quickly adapting to changing conditions or unexpected obstacles.
- Meticulous attention to detail, ensuring data quality, safety, and regulatory compliance.
Why Join NovaPeak:
Be part of a pioneering team redefining façade inspection through AI and drone integration. Your work directly contributes to Singapore’s next phase of smart infrastructure maintenance and digital engineering excellence.
Overview:
NovaPeak is seeking an experienced Drone Pilot with strong familiarity in CAAS regulations, tethered drone operations, and technical inspection workflows. The role supports NovaPeak’s AI-driven façade inspection projects, including upcoming large-scale contracts.
Key Responsibilities:
- Conduct 100% drone-based façade inspections across residential, commercial, and industrial assets.
- Operate and manage tethered drone systems for extended-duration flights and safety-critical operations.
- Ensure compliance with CAAS unmanned aircraft regulations and internal flight protocols.
- Coordinate with inspection teams, engineers, and data analysts to capture high-quality imagery for AI processing.
- Perform pre-flight and post-flight checks, equipment calibration, and maintenance.
- Support on-site mission planning, including flight path programming, permit applications, and risk assessments.
- Train and mentor junior pilots on operational standards and data integrity procedures.
Requirements:
- Diploma or Degree equivalent
- Valid CAAS UAPL (Unmanned Aircraft Pilot Licence) or equivalent certification.
- Demonstrated experience in drone inspection, aerial mapping, or façade survey work.
- Proficiency with tethered drone systems and advanced flight control software.
- Strong understanding of Singapore’s airspace management and safety guidelines.
- Ability to work independently in the field with precision and accountability.
- Good communication and coordination skills within multi-disciplinary inspection teams.
Preferred:
- Experience supporting façade inspection projects aligned with SAC-TR78.
- Technical familiarity with AI-based image analysis platforms or drone data integration systems.
- Prior involvement in GeBIZ or government tender inspection projects.
- Preferable 3 or more years of experience
- No experienced, we are willing to train but at least with some background
Personal Attributes:
Successful NovaPeak drone pilots possess a rare combination of technical skill and innate temperament. Key traits include:
- Calm and collected under pressure, able to maintain focus in high-risk environments.
- Analytical mindset, capable of interpreting complex site layouts and adjusting flight strategies in real-time.
- Exceptional spatial awareness and coordination, essential for precision in tethered and close-proximity inspections.
- Problem-solving aptitude, quickly adapting to changing conditions or unexpected obstacles.
- Meticulous attention to detail, ensuring data quality, safety, and regulatory compliance.
Why Join NovaPeak:
Be part of a pioneering team redefining façade inspection through AI and drone integration. Your work directly contributes to Singapore’s next phase of smart infrastructure maintenance and digital engineering excellence.
3 months ago
Our company is expanding and we want YOU!
SINGAPOREANS/PR ONLY
No experience needed
✈️ Many travelling opportunities
1-1 Mentoring
Young & lively culture
Advancement opportunities
Unlimited earning potential
Personal & Business development workshops
♂️ Fresh Grads/ORD personnels are welcomed too! ♀️
We regret to inform that Only shortlisted candidates will be notified.
Our company is expanding and we want YOU!
SINGAPOREANS/PR ONLY
No experience needed
✈️ Many travelling opportunities
1-1 Mentoring
Young & lively culture
Advancement opportunities
Unlimited earning potential
Personal & Business development workshops
♂️ Fresh Grads/ORD personnels are welcomed too! ♀️
We regret to inform that Only shortlisted candidates will be notified.
3 months ago
We are seeking a talented and detail-oriented Video Editor to join our creative team. The ideal candidate is passionate about storytelling through video, has a strong sense of visual composition and pacing, and is skilled in using editing software to produce high-quality, engaging content.
Responsibilities
- Edit raw video footage into polished, compelling content for digital platforms, presentations, and campaigns.
- Collaborate with producers, directors, and other team members to understand project goals and creative vision.
- Add graphics, text overlays, sound effects, voiceovers, and music to enhance video quality.
- Ensure consistency in branding, tone, and messaging across all video outputs.
- Optimize video content for various platforms (social media, websites, events, broadcast, etc.).
- Manage multiple projects simultaneously, adhering to deadlines.
- Stay updated on industry trends, editing techniques, and emerging tools to continuously improve content quality.
- Organize and maintain video project files, media assets, and archives.
Requirements
- Proven experience as a video editor or in a similar role.
- Proficiency in editing software such as Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or equivalent.
- Basic knowledge of motion graphics and visual effects (After Effects or similar is a plus).
- Strong understanding of storytelling, pacing, and visual communication.
- Ability to work independently as well as part of a team.
- Excellent attention to detail and creativity.
- Strong time management and organizational skills.
Preferred Qualifications
- Experience with color correction and audio mixing.
- Knowledge of video production (shooting, lighting, sound recording).
- Familiarity with social media content formats and requirements.
- Portfolio/reel showcasing past video editing work.
We are seeking a talented and detail-oriented Video Editor to join our creative team. The ideal candidate is passionate about storytelling through video, has a strong sense of visual composition and pacing, and is skilled in using editing software to produce high-quality, engaging content.
Responsibilities
- Edit raw video footage into polished, compelling content for digital platforms, presentations, and campaigns.
- Collaborate with producers, directors, and other team members to understand project goals and creative vision.
- Add graphics, text overlays, sound effects, voiceovers, and music to enhance video quality.
- Ensure consistency in branding, tone, and messaging across all video outputs.
- Optimize video content for various platforms (social media, websites, events, broadcast, etc.).
- Manage multiple projects simultaneously, adhering to deadlines.
- Stay updated on industry trends, editing techniques, and emerging tools to continuously improve content quality.
- Organize and maintain video project files, media assets, and archives.
Requirements
- Proven experience as a video editor or in a similar role.
- Proficiency in editing software such as Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or equivalent.
- Basic knowledge of motion graphics and visual effects (After Effects or similar is a plus).
- Strong understanding of storytelling, pacing, and visual communication.
- Ability to work independently as well as part of a team.
- Excellent attention to detail and creativity.
- Strong time management and organizational skills.
Preferred Qualifications
- Experience with color correction and audio mixing.
- Knowledge of video production (shooting, lighting, sound recording).
- Familiarity with social media content formats and requirements.
- Portfolio/reel showcasing past video editing work.
3 months ago
This role will require the candidate to support the SkillsFuture Singapore Corporate Resilience Office (CRO) in driving enterprise risk management and business continuity management activities to strengthen organizational resilience.
What you will be working on:
· Orchestrate Risk Management Activities: Drive organisation-wide resilience and risk management activities including framework development, risk assessments, crisis simulations, and business continuity planning.
· Strengthen Partnerships: Forge relationships with risk champions and leads to promote and embed risk management practices into operations.
· Champion Risk Culture: Develop compelling training and engagement programmes that embed risk awareness and continuity thinking across the organisation.
· Support Strategic Enhancements: Support transformative improvements to elevate enterprise risk management and business continuity capabilities.
· Provide support to other CRO activities as needed.
What we are looking for
• Possess the required competencies to execute the job duties proficiently
· At least 3 years of work experience in audit and/or risk related fields, keen to expand their expertise into enterprise risk and business continuity management.
· Effective communicator with strong command of written and spoken English.
· Adaptable mindset with dedication to lifelong learning and professional development.
Please note that only shortlisted candidates will be notified.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.
This role will require the candidate to support the SkillsFuture Singapore Corporate Resilience Office (CRO) in driving enterprise risk management and business continuity management activities to strengthen organizational resilience.
What you will be working on:
· Orchestrate Risk Management Activities: Drive organisation-wide resilience and risk management activities including framework development, risk assessments, crisis simulations, and business continuity planning.
· Strengthen Partnerships: Forge relationships with risk champions and leads to promote and embed risk management practices into operations.
· Champion Risk Culture: Develop compelling training and engagement programmes that embed risk awareness and continuity thinking across the organisation.
· Support Strategic Enhancements: Support transformative improvements to elevate enterprise risk management and business continuity capabilities.
· Provide support to other CRO activities as needed.
What we are looking for
• Possess the required competencies to execute the job duties proficiently
· At least 3 years of work experience in audit and/or risk related fields, keen to expand their expertise into enterprise risk and business continuity management.
· Effective communicator with strong command of written and spoken English.
· Adaptable mindset with dedication to lifelong learning and professional development.
Please note that only shortlisted candidates will be notified.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.
3 months ago
Job Highlights
- Salary: Up to $3,450 per month
- Contract Duration: 11-month contract
- Nearest MRT Station: Labrador Park
Job Scope
- Conduct Policy & Market Research:
Perform global scans of technology trends, market landscapes, policy frameworks, and government initiatives related to emerging technologies.
Analyse global tech developments and assess their impact on industries and business strategies.
Develop reports, briefs, and presentations to summarize findings. - Map Stakeholders & Ecosystems:
Identify and track key players including government agencies, industry leaders, and research institutions.
Build and maintain a stakeholder database and assess influence and priorities across regions. - Collaborate Cross-functionally:
Work with internal teams to align research insights with programme objectives.
Provide research support for policy dialogues, industry events, and government engagements.
Requirements
- Degree in STEM/Physics/Economics/Business.
- 2–3 years experience in tech market research & industry intelligence.
- Able to interpret multi-jurisdiction policy & regulatory documents.
- Experience in stakeholder mapping & ecosystem analysis.
- Strong analytical, structured thinking, and interest in emerging tech.
How to Apply:
Apply via MyCareersFuture.
Only shortlisted applicants will be contacted.
By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants
Internal Ref: JC – JO 27433
Jean Carolline Julian
Fulfillment Team
BGC Group Pte Ltd
EA Licence number: 05C3053
Job Highlights
- Salary: Up to $3,450 per month
- Contract Duration: 11-month contract
- Nearest MRT Station: Labrador Park
Job Scope
- Conduct Policy & Market Research:
Perform global scans of technology trends, market landscapes, policy frameworks, and government initiatives related to emerging technologies.
Analyse global tech developments and assess their impact on industries and business strategies.
Develop reports, briefs, and presentations to summarize findings. - Map Stakeholders & Ecosystems:
Identify and track key players including government agencies, industry leaders, and research institutions.
Build and maintain a stakeholder database and assess influence and priorities across regions. - Collaborate Cross-functionally:
Work with internal teams to align research insights with programme objectives.
Provide research support for policy dialogues, industry events, and government engagements.
Requirements
- Degree in STEM/Physics/Economics/Business.
- 2–3 years experience in tech market research & industry intelligence.
- Able to interpret multi-jurisdiction policy & regulatory documents.
- Experience in stakeholder mapping & ecosystem analysis.
- Strong analytical, structured thinking, and interest in emerging tech.
How to Apply:
Apply via MyCareersFuture.
Only shortlisted applicants will be contacted.
By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants
Internal Ref: JC – JO 27433
Jean Carolline Julian
Fulfillment Team
BGC Group Pte Ltd
EA Licence number: 05C3053
3 months ago
Valuable exposure within the Arts sector, museum environment!
- 1 year contract (Jan 2026 onwards)
- Mon - Fri, office hours
- $3,000 - $3,200 per month
Responsibilities:
- Plan and manage donor cultivation and stewardship events, including tours, dinners, and private gallery previews.
- Conduct donor prospect research and prepare detailed research and cultivation reports.
- Assist in developing donor proposals and creating marketing and communication materials for reports, presentations, and collaterals.
- Maintain and update donor databases, stewardship trackers, guest lists, and RSVPs for departmental events.
- Provide administrative support including minute taking, donation processing, procurement, filing, and coordination of donor communications and materials.
Requirements:
- Possesses minimum a Diploma in Art Management/Business/ Mass Communications majors.
- Proficient in Canva/Adobe Suite.
- Good presentation and communication skills.
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Goh Yi Min, Mai - R22104617
ScienTec Consulting Pte Ltd - 11C5781
Valuable exposure within the Arts sector, museum environment!
- 1 year contract (Jan 2026 onwards)
- Mon - Fri, office hours
- $3,000 - $3,200 per month
Responsibilities:
- Plan and manage donor cultivation and stewardship events, including tours, dinners, and private gallery previews.
- Conduct donor prospect research and prepare detailed research and cultivation reports.
- Assist in developing donor proposals and creating marketing and communication materials for reports, presentations, and collaterals.
- Maintain and update donor databases, stewardship trackers, guest lists, and RSVPs for departmental events.
- Provide administrative support including minute taking, donation processing, procurement, filing, and coordination of donor communications and materials.
Requirements:
- Possesses minimum a Diploma in Art Management/Business/ Mass Communications majors.
- Proficient in Canva/Adobe Suite.
- Good presentation and communication skills.
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Goh Yi Min, Mai - R22104617
ScienTec Consulting Pte Ltd - 11C5781
3 months ago
What the role is
As a Senior Manager in the Shared Services Management Division, you will plan and implement strategic Business Process Outsourcing (BPO) initiatives and collaborate with internal stakeholders and service partners to enhance shared services delivery. This role involves facilitating BPO operations, managing change requests, and driving innovation in outsourced processes. You will also play a crucial part in the planning and execution of transition from the current to new service partners.
What you will be working on
The Senior Manager for the SSMD Division will play a pivotal role in facilitating business process outsourcing (BPO) arrangements, managing change and projects, driving innovation and process improvement, and overseeing performance monitoring, budgeting, and payments. This role is crucial in aligning the division's operations with organizational goals and ensuring the seamless transition and management of outsourced services.
Key Responsibilities & Competencies:
1. BPO Facilitation and Stakeholder Management
- Develop a strong understanding of the business needs of account-managed divisions to facilitate the desired outsourcing arrangement.
- Facilitate discussions and negotiations for new outsourcing processes to address pain points and improve efficiencies.
- Competency: Stakeholder Engagement and Negotiation
2. Change and Project Management
- Evaluate potential for outsourcing new business processes and review existing outsourced work, including management of change requests for scope of service, pricing, and volume.
- Develop and execute comprehensive transition plans from current to new vendor, ensuring minimal disruption to operations.
- Apply project management methodologies to oversee concurrent initiatives.
- Competency: Project Management and Change Management
3. Innovation and Process Improvement
- Facilitate discussions and evaluation of innovation proposals to enhance performance of outsourced work.
- Support process streamlining initiatives.
- Monitor and track potential savings from implemented innovations.
- Competency: Innovation and Process Optimization
4. Performance Monitoring, Budgeting and Payment
- Monitor and prepare dashboards/reports of performance metrics.
- Ensure alignment with contractual requirements and maintain service partner capacity at optimal levels.
- Perform budget projections and financial transactions for payment of service fees.
- Competency: Financial Acumen and Performance Monitoring
Job Requirements:
- Possess the required competencies to execute the job duties proficiently, at least 6 years of relevant working experience (Senior Manager), at least 3 to 5 years of relevant experience (Manager).
- Strong project management skills with experience in managing complex, multi-stakeholder projects.
- Experience in planning and executing large-scale transitions between service providers and knowledge of government procurement processes is advantageous.
- Confidence to engage internal and external stakeholders at different levels independently.
- Proficiency in MS Office, especially Excel, and project management tools.
- Analytical and meticulous, particularly when working with complex documents and specifications.
Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.
What the role is
As a Senior Manager in the Shared Services Management Division, you will plan and implement strategic Business Process Outsourcing (BPO) initiatives and collaborate with internal stakeholders and service partners to enhance shared services delivery. This role involves facilitating BPO operations, managing change requests, and driving innovation in outsourced processes. You will also play a crucial part in the planning and execution of transition from the current to new service partners.
What you will be working on
The Senior Manager for the SSMD Division will play a pivotal role in facilitating business process outsourcing (BPO) arrangements, managing change and projects, driving innovation and process improvement, and overseeing performance monitoring, budgeting, and payments. This role is crucial in aligning the division's operations with organizational goals and ensuring the seamless transition and management of outsourced services.
Key Responsibilities & Competencies:
1. BPO Facilitation and Stakeholder Management
- Develop a strong understanding of the business needs of account-managed divisions to facilitate the desired outsourcing arrangement.
- Facilitate discussions and negotiations for new outsourcing processes to address pain points and improve efficiencies.
- Competency: Stakeholder Engagement and Negotiation
2. Change and Project Management
- Evaluate potential for outsourcing new business processes and review existing outsourced work, including management of change requests for scope of service, pricing, and volume.
- Develop and execute comprehensive transition plans from current to new vendor, ensuring minimal disruption to operations.
- Apply project management methodologies to oversee concurrent initiatives.
- Competency: Project Management and Change Management
3. Innovation and Process Improvement
- Facilitate discussions and evaluation of innovation proposals to enhance performance of outsourced work.
- Support process streamlining initiatives.
- Monitor and track potential savings from implemented innovations.
- Competency: Innovation and Process Optimization
4. Performance Monitoring, Budgeting and Payment
- Monitor and prepare dashboards/reports of performance metrics.
- Ensure alignment with contractual requirements and maintain service partner capacity at optimal levels.
- Perform budget projections and financial transactions for payment of service fees.
- Competency: Financial Acumen and Performance Monitoring
Job Requirements:
- Possess the required competencies to execute the job duties proficiently, at least 6 years of relevant working experience (Senior Manager), at least 3 to 5 years of relevant experience (Manager).
- Strong project management skills with experience in managing complex, multi-stakeholder projects.
- Experience in planning and executing large-scale transitions between service providers and knowledge of government procurement processes is advantageous.
- Confidence to engage internal and external stakeholders at different levels independently.
- Proficiency in MS Office, especially Excel, and project management tools.
- Analytical and meticulous, particularly when working with complex documents and specifications.
Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.