Senior Relationship Manager

We have an exciting opportunity for a sociable, driven, and organised individual to join our dynamic Audience Development team as Relationship Manager, building and extending our network of relationships with powerful bankers and UHNW/HNW clients across Asia. You will be expected to maintain and grow our engagement with key fund buyers within private banks, wealth managers, independent asset managers, family offices and insurance companies across Asia (role based out of Singapore).

The successful candidate will be intellectually curious, fearless on the phone, and confident in meeting smart, powerful and wealthy investors, often many years your senior. You will work well within a team, but also have the self-motivation to independently execute tasks and the self-confidence and professional manner to represent Citywire to our clients. As Covid lifts, you will also be expected to frequently travel around the region to develop existing relationships and establish new ones.

A little about us... Citywire helps people make better investments. We publish news, analysis and unique fund manager performance information to help professional investors make the best decisions about where to place their clients' money. Sustainability is at the heart of what we do. We employ around 300 staff and look for motivated, passionate and dynamic people from all walks of life and backgrounds. Professional development is paramount to us to keep innovated and we encourage training throughout your career. We have offices in London, Brighton, New York, Munich, Milan, Singapore and Sydney, with expansion planned already for Paris. We have fully embraced a hybrid model of working.

Main Responsibilities:

Your role will focus on developing Citywire Asia’s relationships with key bankers, C-suite leaders, and end-clients throughout Asia. The Audience Development team is seen as the engine room of market intelligence for the company and as such you will be regularly meeting members of our audience with the aim to profile them in articles and secure their participation in Citywire events and thought leadership research.

Other key responsibilities will include:

- Building relationships, and engaging and networking with buy-side bankers and investors independently

- Recruiting high-profile industry figures to speak at our events

- Delegate recruitment – recruiting bankers to our invite-only, free-of-charge virtual and physical events

- Participating in and attending Citywire events and selected industry functions

- Arranging interviews and confirming key written and video comments from key industry figures

- Ensuring our CRM system is updated with clean data

-Gathering responses and information for Citywire research projects

Job specific skills / technical skills / requirements

- An effective communicator able to confidently work with individuals at all levels or seniority

- Relationship building will be second nature to you, and you’ll enjoy meeting people and influencing their behaviour

- A self-starter and pro-active in your approach

- Goal orientated and good problem-solving skills

- Enthusiastic and tenacious

- Organised, disciplined and accountable

- Considerable experience in a client facing role

- Experience working within B2B media and some basic knowledge in investment/capital markets would be an advantage

Who we are

Honesty, integrity, fairness and respect are four core values. We can and should disagree with one another, in the interests of getting the right answer. Arguments for truth, not ego. We should always focus on sustainability at every level of the company.

Excelling at your job will contribute to high performance at Citywire. You should have a continuous and constructive spoken dialogue with your manager about your performance, with reference to these behaviours: A positive approach; collaborating with colleagues; a make it happen attitude.

We offer a competitive salary and additional company benefits:

- 20 days holiday rising to 23 after 3 years’ service, 24 after 4, 25 after 5 years.

- Wellbeing Subsidy You can claim up to S$60/month towards gym membership or claim S$720/year for any sports or wellbeing activity. (After probation)

- Private Medical Insurance - Citywire offers employees the Gold Level Benefit private medical insurance (after probation)

Check out our Youtube channel to find out more about us: https://www.youtube.com/channel/UCPMOUK4uLN7yZU8j79l4zcg

Additional notes

Pre-selected applicants will undertake 2 psychometrics tests.

Interviews will take place via Zoom/Teams.

Citywire is an equal opportunities employer.

Please submit your application via our College Portal

[https://www.uwcsea.edu.sg/uwcsea-careers/adminstrative-and-support-roles/posts-administrative-and-operations-role-default-page/~board/administrative-and-operations-roles/post/development-manager-majorgift22]

UWCSEA is looking for a Development Manager (Major Gift) from June 2022.

Reporting directly to the Head of Fundraising, the Development Manager will support the further development of the College mission through fundraising, community-building and partnerships. This will be especially important as the College reaches its 50th Anniversary in the 2021/22 school year.

The Development Manager will partner with the Head of Fundraising in developing productive relationships with current and prospective donors to UWCSEA, with a goal of growing annual fundraising revenues for the College. The Development Manager will independently manage a personal portfolio of prospects and donors and will be expected to meet ambitious fundraising goals. The Development Manager will be a key driver in building the capacity of the College to fundraise, growing the culture of philanthropy among stakeholders and delivering on the College’s vision for philanthropy

By applying for this job, you are committed to meet the vaccination requirement by the Singapore Government. You may refer to https://www.mom.gov.sg/covid-19/vaccination-requirements-as-a-condition-for-mom-passes for the latest requirement.

· Proactively lead on fundraising through the cultivation and solicitation of major gifts, including:

o managing a portfolio of approximately 120 prospective donors including high net worth individuals, corporations and foundations with the capacity to make significant gifts to UWCSEA

o developing and implementing cultivation and solicitation strategies through personal visits and calls with major donors and prospects for the purpose of qualification, cultivation, solicitation, and stewardship

o maintaining responsibility for the stewardship of gifts solicited, including working with members of educational leadership who are responsible for implementing donor-funded programmes and reporting to donors on the impact of their gifts

· Develop compelling bespoke written proposals for major gift prospects and supporting the Head of Fundraising in development of other fundraising collateral where appropriate. Complete gift agreements and other materials/processes needed to define, secure and document gifts to the College in line with existing processes, including ethical gift acceptance policies

· In collaboration with other members of the team and the wider College community identify major gift prospects and develop compelling engagement strategies to solicit and close gifts as outlined above. In particular, work in partnership with the UWCSEA Annual Fund and Community Engagement Manager to identify donors to the UWCSEA Annual Fund who can make leadership gifts to UWCSEA and define strategies in conjunction with the Head of Fundraising.

· Maintain accurate records of contacts with donors and prospects using the CRM system and support the continued development of CRM best practices

· Contribute to the strategic direction of fundraising efforts to further develop the vision for fundraising at UWCSEA.

· Support the wider fundraising and engagement activities at UWCSEA as required.

· Degree from a recognised university.

· 3-5+ years of development/advancement experience, with a preference for major gifts, and campaign work

· Demonstrated success in raising leadership level gifts in a nonprofit or education related organisation; results-oriented with a passion for increasing support for the College

· A proven ability to establish, cultivate and steward strong professional relationships with stakeholders to build lifelong partnerships and trust, while aligning their passions with the mission, priorities and goals of UWCSEA

· Outstanding communications skills, including the ability to write compellingly and persuasively in support of philanthropic goals

· Innovative, self-motivated, able to think strategically in a fast-paced environment and manage multiple projects well, working both independently and as a collaborative team member

· Excellent interpersonal skills in a group and individual setting; positive, enthusiastic, collaborative and a team player

· Flexible, creative, resourceful and self motivated, with a willingness to go the extra mile to meet the needs of the mission and excellent organizational and analytical skills; the ability to manage multiple projects effectively and maintain a high degree of professionalism and confidentiality in a team-oriented, complex environment

· Familiarity with a customer relationship management (CRM) system, preferably in a fundraising environment

· Ability to maintain confidentiality at all times respecting the confidential nature of donor information and the School’s business practices

Apply via our job portal by Saturday, 4 June 2022 23:59 Singapore Time

UWCSEA welcomes applications from all qualified candidates.

Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

UWCSEA is an equal opportunity employer, and welcomes applications from those who wish to join a community which is inclusive, and which celebrates diversity.

Job Description

In close collaboration with the management team, the incumbent will be responsible for developing, planning, and implementing internal and external communications materials and communication plans to build Orange Valley's brand between its different business units and external stakeholders and drive its growth and business plans.

Your responsibilities would include:

• Developing and implementing the communication strategy for the organization to energize it and build a winning culture and image as an employer of choice. This involves managing town halls, engagement programs, and relevant communications initiatives internal to the organization.
• Prepare internal and external communications materials including senior management speeches, media responses, news releases, marketing materials and customer correspondence.
• To manage the company's internal communication platform and engagement with its internal audience, and be in charge of its strategy, governance, editorial direction, as well as the performance of the channel.
• Integrate the company's brand and communications strategy across earned, owned, and paid channels in order to enhance reputation, strengthen employer value proposition, and increase share of voice through effective Public Relations strategies.
• Support corporate events, media interviews, and media engagement in addition to handling media and influencers contacts and identifying editorial and speaking opportunities.
• To assist in developing digital-first, socially centric content for social media channels and corporate websites to assist their reputation management efforts during times of crisis to use data, analytics, and social listening tools to stay up to date on trends and gauge the effectiveness of our communication strategy, to help them to continue to improve.
• Work with the management team on evaluation, preparation and submission of bid responses.
• Other duties may be assigned or requested as needed.

Job Requirements

• Candidate must possess at least a bachelor's degree, Business Management/Mass Communications or any equivalent professional qualifications.
• Minimum 4 years of working experience within the communications/public relations function.
• Experience in selling healthcare services and generating new business etc.
• Good knowledge and understanding of the care service sector and regulations.
• Candidate must possess excellent written and verbal storytelling skills, a strong understanding of the media landscape, a demonstrated ability to achieve coverage in the media, and a passion for leveraging people to drive change and success.
• Strong networking, presentation and negotiation skills
• Strong analytical skills, business savvy & financial acumen
• Excellent communication and interpersonal skills

Job Title

INTERNATIONAL Officer (SOUTH EAST ASIA & AUSTRALASIA)

Department/ Division

EXTERNAL RELATIONS

Faculty/Division of AIMS

UNIVERSITY SERVICES

Reporting To

REGIONAL MANAGER (South EAST ASIA & AUSTRALASIA)

Job Purpose

The post holder will be working as part of the International Recruitment and Partnerships team and part of the larger External Relations Directorate at the University of Glasgow. The role will be based in Singapore and will report to the Regional Manager (SEA) (RM) who is also based in Singapore.

The postholder will work closely with the RM, International Recruitment Manager South and South East Asia (IRM SASEA) and the Senior International Officer South and South East Asia (SIO SASEA), and based in Glasgow, in meeting institutional and College targets in relation to the University’s international recruitment strategy and key performance indicators (KPIs).

Main Duties

1. To act as first point of contact for student enquiries, applicants, schools, agents and other stakeholders of the University in South East Asia and Australasia. Respond swiftly and effectively to all enquiries and maintain excellent customer relations at all times. To take ownership of the management of enquiries that have been referred due to their complex nature. To lead on enquiries from developing markets in the region and explore recruitment opportunities in South East Asia and Australasia

2. To represent and promote the University to stakeholders at both online and offline education exhibitions, fairs, conferences, webinars and other recruitment events in South East Asia and Australasia. Travel across the region will be required.

3. To develop and maintain excellent relationships with high schools in the region, particularly international schools. To attend school fairs and webinars, manage school newsletters, and provide standard presentations to a range of audiences, including potential students, parents, and school counsellors.

4. To assist in maintaining the University’s agency network in South East Asia through regular visits to agency offices to give presentations, train agency staff, interview prospective students and attend recruitment fairs; to assist the RM on all aspects of agent management including feeding into evaluation of agent performance and developing materials.

To assist in identifying and implement recruitment channels and networks for South East Asia and Australasia.

5. To assist in maintaining the University’s partner network in South East Asia and Australasia, including making logistical arrangements for, and accompanying UofG staff on, visits; giving presentations to prospective students; and acting as a point of contact for general enquiries. To assist the University with expanding that partner network in the region, as required, including undertaking market intelligence and due diligence.

6. To plan and implement online and offline conversion activities in a timely manner across the region including social media, digital media campaigns, and partner and agent networks.

7. To work closely with the Student Recruitment Coordinators based in Glasgow to support recruitment related administrative activity such as processing agent commission, travel booking and co-ordinating digital recruitment events

8. To contribute to market research for South East Asia and Australasia, including semester reports, contributing to Market Assessments and fortnightly briefings, providing regular statistical and trend analysis, and horizon scanning for this region, identifying highly sought-after programmes.

9. To assist with logistical arrangements for the RM’s recruitment visits across the region; and to co-ordinate visits to the region by relevant members of University of Glasgow staff.

10. To maintain, update, and create where necessary, overseas recruitment databases. To produce and analyse data for presentation and reporting purposes. To support informed decision making and the International Recruitment Strategies for South East Asia and Australasia

11. To assist in the scholarship selection process by identifying Highly Qualified Applicants in line with published criteria. To liaise with the Glasgow-based Scholarship Officer to ensure awards are made and accepted on a regular basis, aiding conversion.

12. To deputise for the RM when required and carry out other duties as deemed appropriate by the RM and/or the IRM SASEA

Dimensions

You will be working as part of the International Recruitment & Partnerships team which is part of the External relations directorate. This team, of over 180 staff is responsible for attracting the very best students from across the UK and the world to our undergraduate and postgraduate courses. The team generates over £150 million in international tuition fee income for the University of Glasgow through their recruitment activities. This post sits within the International Recruitment & Partnerships Team and this team is responsible for meeting the challenging international student targets of 11,000 students by 2026. It is also responsible for playing a major part in the University’s Internationalisation strategy and helping develop a network of partners across the world and working closely with external facilitators such as agents and government ministries.

You will be expected to liaise with all levels of academic and administrative personnel, including senior University management, on a regular basis and produce timely reports.

Knowledge, Skills and Experience

Knowledge – Essential

• Degree level education in an English-speaking country
• Up to date knowledge of education systems and government policy in South East Asia and/or Australasia
• Up to date knowledge of the UK Higher Education system and application systems (e.g., UCAS)
• Some knowledge of broader external market environment

Knowledge – Desirable

• Degree level education in the UK
• Possess an understanding of the University of Glasgow
• In-depth knowledge of the University’s degree programmes and research strengths

Skills – Essential

• Working knowledge of databases, PowerPoint, Excel, Word and web-based research
• Excellent Communication and Interpersonal Skills
• Excellent analytic and problem-solving skills
• The ability to multi-task and discretion at all times
• A customer-focussed approach to work
• The ability to work as part of a team
• Excellent time management, administrative and organisational
• Self-motivation and flexibility, able to work under own direction and initiative, and to a tight schedule
• Excellent Presentation skills
• Excellent English language

Desirable

• Experience of public speaking
• Experience of market research

Experience – Essential

• At least 3 year’s experience with the above qualifications or evidence of progression and development gained through 4+ years relevant work experience
• Experience in a customer-facing role
• Experience of managing and processing data
• Experience of giving presentations to a wide range of audiences

Desirable

• Experience of working in an Educational recruitment/marketing office
• Experience of working with international students and/or staff
• Experience of looking after budgets

Job Features

Planning and Organising

• Planning for recruitment visits within South East Asia and Australasia and overseas including travel and appointment schedules
• Planning and organising a large workload proficiently and effectively covering various projects and completing them within specific deadlines
• The ability to adapt and change plans at short notice according to unanticipated circumstances
• Planning appropriate visit schedules for inward visitors to the University, and University visitors to the region, to ensure goals of visitors and University staff are achieved.
• Ensuring follow-up work to overseas recruitment visits is carried out in a timely manner

Decision Making

• Responding appropriately to enquiries from potential students, schools, overseas agents and partner institutions.
• Assessment of student qualifications to agreed entry standards and recommending offers in a timely manner where appropriate
• Use judgement and initiative in addressing and resolving any arising issues in the absence of the RM.

Internal/External Relationships

• Liaising with a wide range of people including: departmental colleagues; Schools and Colleges; service department staff; current and prospective students; external organisations such as embassies and sponsors; partner institutions; alumni; sponsors and the University’s agent and school network

Problem Solving

• First point of contact for a wide range of enquiries
• Act as mediator between educational agents, schools and academic & administrative colleagues
• Respond to queries/problems arising in the absence of the RM / IRM SASEA / SIO SASEA, where decisions are required to be made in a correct and professional manner.

Vacancy ID: 078067

Closing Date: 27 February 2022